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2026 Therap North Carolina Conference
Venue: Ayrsley C clear filter
Thursday, June 18
 

10:15am EDT

Introduction to Therap AI, Part 1
Thursday June 18, 2026 10:15am - 11:00am EDT
Ayrsley C
Learn how Therap is harnessing HIPAA-compliant AI to revolutionize documentation. Discover the QA Assistant to slash staff time and boost accuracy with real-time notifications for potential GER and Vital Signs events. We will also explore AI Summaries session covering T-Logs, Case Notes and ISP Data
Therap Presenters
avatar for Caiti Woodburn

Caiti Woodburn

Assistant Director of Support, Therap Services

avatar for Fayonne Johnson

Fayonne Johnson

Associate Director of Support, Interoperability, Therap Services
I am based in North Carolina,  a dedicated nurse since 2005 and a member of the Therap team since 2013. As the Associate Director of Interoperability, I specializes in our MAR and Health forward modules, Health Information Exchanges (HIEs), APIs and strategic AI initiatives. My work... Read More →
Thursday June 18, 2026 10:15am - 11:00am EDT
Ayrsley C
  Therap AI

11:15am EDT

Reporting For Billing
Thursday June 18, 2026 11:15am - 12:00pm EDT
Ayrsley C
Learn how to leverage Therap's comprehensive reporting tools—including Dashboards and Business Intelligence—to catch billing errors before claim submission and strengthen compliance and audit readiness.
Therap Presenters
avatar for Whisper Ledbetter

Whisper Ledbetter

Support Specialist, Billing Team, Therap Services
#N/A
avatar for Leon Odell

Leon Odell

Senior Support Specialist, Billing & EVV, Therap Services
State of Residence:
North Carolina

What year did you begin working in the field?
2012

What year did you start working at Therap?
2025

Accreditations you want to note
Certified Trainer 2017-2025

What is your favorite thing about working for Therap?

Flexibility coupled with autonomy and di... Read More →
Thursday June 18, 2026 11:15am - 12:00pm EDT
Ayrsley C
  Billing

1:00pm EDT

Build Your Own EVV Report Card
Thursday June 18, 2026 1:00pm - 1:45pm EDT
Ayrsley C
How is your agency truly performing with EVV compliance? This session guides you on creating your own EVV Report Card by reviewing the key indicators that states evaluate. Learn to track crucial metrics like matching EVV records to claims, the percentage of manual edits, and more, to ensure your agency excels in compliance.
Therap Presenters
avatar for Leon Odell

Leon Odell

Senior Support Specialist, Billing & EVV, Therap Services
State of Residence:
North Carolina

What year did you begin working in the field?
2012

What year did you start working at Therap?
2025

Accreditations you want to note
Certified Trainer 2017-2025

What is your favorite thing about working for Therap?

Flexibility coupled with autonomy and di... Read More →
avatar for Rachael Tuck

Rachael Tuck

Senior Support Specialist, EVV Team, Therap Services
State of Residence:
Georgia

What year did you begin working in the field?
2005

What year did you start working at Therap?
2021

LinkedIn Profile Link:
https://www.linkedin.com/in/rachael-tuck-a95452341/

What is your favorite thing about working for Therap?

I love the innovation, the teamw... Read More →
Thursday June 18, 2026 1:00pm - 1:45pm EDT
Ayrsley C
  Billing

2:00pm EDT

Unlock the Power of Questions: Exploring the Versatile Questionnaire Module
Thursday June 18, 2026 2:00pm - 2:45pm EDT
Ayrsley C
ISP Programs not working for a specific form your agency needs to complete? Join us for a deep dive into using Questionnaires with Case Notes, Individual Plan and Priority List modules.
Therap Presenters
avatar for Johanna Kroth, M.Ed

Johanna Kroth, M.Ed

Senior Support Specialist II, Therap Services

avatar for Leon Odell

Leon Odell

Senior Support Specialist, Billing & EVV, Therap Services
State of Residence:
North Carolina

What year did you begin working in the field?
2012

What year did you start working at Therap?
2025

Accreditations you want to note
Certified Trainer 2017-2025

What is your favorite thing about working for Therap?

Flexibility coupled with autonomy and di... Read More →
Thursday June 18, 2026 2:00pm - 2:45pm EDT
Ayrsley C
  Service Delivery & Documentation

3:00pm EDT

Billing Quality Assurance
Thursday June 18, 2026 3:00pm - 3:45pm EDT
Ayrsley C
Dive into essential billing tools and best practices! We will cover key topics like using the Report Library and Billing Audit Guide, managing Service Authorizations, and leveraging the Resources Page to ensure an accurate and efficient billing process.
Therap Presenters
avatar for Whisper Ledbetter

Whisper Ledbetter

Support Specialist, Billing Team, Therap Services
#N/A
avatar for Leon Odell

Leon Odell

Senior Support Specialist, Billing & EVV, Therap Services
State of Residence:
North Carolina

What year did you begin working in the field?
2012

What year did you start working at Therap?
2025

Accreditations you want to note
Certified Trainer 2017-2025

What is your favorite thing about working for Therap?

Flexibility coupled with autonomy and di... Read More →
Thursday June 18, 2026 3:00pm - 3:45pm EDT
Ayrsley C
  Billing

4:00pm EDT

Closing the Loop
Thursday June 18, 2026 4:00pm - 4:45pm EDT
Ayrsley C
Close the Loop: Your Unanswered Questions
Therap Presenters
avatar for Caiti Woodburn

Caiti Woodburn

Assistant Director of Support, Therap Services

avatar for Julie Bowden

Julie Bowden

Business Development Territory Manager, Therap Services

avatar for Whisper Ledbetter

Whisper Ledbetter

Support Specialist, Billing Team, Therap Services
#N/A
avatar for Rachael Tuck

Rachael Tuck

Senior Support Specialist, EVV Team, Therap Services
State of Residence:
Georgia

What year did you begin working in the field?
2005

What year did you start working at Therap?
2021

LinkedIn Profile Link:
https://www.linkedin.com/in/rachael-tuck-a95452341/

What is your favorite thing about working for Therap?

I love the innovation, the teamw... Read More →
Thursday June 18, 2026 4:00pm - 4:45pm EDT
Ayrsley C
  General
 
2026 Therap North Carolina Conference
From $47.00

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Thursday, June 18
Ayrsley A
Ayrsley B
Ayrsley C
Ayrsley Grand Ballroom
Pre-Funtion
TBD
  • Billing
  • General
  • Health Support & Tracking
  • Quality Assurance & Reporting
  • Service Delivery & Documentation
  • Therap AI
  • Training Strategies & Resources
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